Innovative Spa Management

Driven by Results

Innovative Spa Management serves the Hospitality, Spa and Fitness industries by providing turn-key solutions with the ability to differentiate their brand.  Innovative Spa Management provides  Conceptual and Strategic Planning, Feasibility Assessments, Spa Consulting, Design, and ongoing Five Star Spa Management designed to support the overall vision of the property while increasing value and profitability.

“Since inception, ISM has added immediate value to our Spa operations at the Inn on Biltmore Estate. Their expertise as enabled us to providing …a Biltmore inspired design and efficient operation of a profitable spa. The ISM team make it easy to do business with them, are experts in the field, and have an infectious energy.”                                                                                                                              

 - Douglas Hustad, Former VP, Biltmore Estate

Five Star Spa Management Service creates  a consistent guest experience driven by highly skilled Spa Professionals and unsurpassed Spa Facilities. 

  • Certified Five Star Service Quality Assurance Training
  • Nationally Approved Continuing Education
  • Advanced Certification Training Spa Management
  • Five Star Facility Design Standards

Your vision is our mission.

ISM Press Kit (Click here to download PDF)