Innovative Spa Management

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Operations

Pre-Opening

Pre opening process, when planned correctly creates a seamless transition into grand opening. Innovative Spa Management offers a Strategic Timeline, Menu Development, Equipment Procurement, Inventory, Hiring, Training, Job descriptions, Standard Operating Procedures for Sanitation, Housekeeping, Guest Services, Treatments, Departmental, Managerial, Marketing and Advertising Campaign plans. The execution of the pre opening procedures is critical for success and Innovative Spa Management follows a structured approach that facilitates efficiency and effectiveness in delivery.

Pre Opening Operational Services

Create Hierarchy, Job Descriptions, Job Duties for Manager, Staff, and Support Staff, Concierge
Develop Operations, Front Desk, Personnel and Managers Manual
Policies, Procedures, and Protocols
Recruit, Hire
Education
Reporting, Inventory and Purchasing Strategies
Staff Sales Targets and Incentives

Innovative Spa Management was founded by two dynamic industry leaders to meet the needs of spa developers seeking turn-key solutions with the ability to differentiate their brand. Innovative Spa Management has worked with property developers, resorts, day spas and hospital facilities in executing a spa operation that supports the overall vision of the property and enhances the core business of the property.