Our Mission
Our Mission is to provide operational excellence and optimal experiences, promoted by our commitment to curated connections, guest satisfaction, and employee engagement.
ISM is a different type of management firm. Because our focus is on quality, our employees have highly developed and organized resources constantly available. ISM believes that our guest experiences are directly related to the caliber and quality of the Spa Professional which is why our company is committed to providing a profoundly positive working environment. An ISM property is energized, team oriented, and dedicated to the success of our Spa Professionals and of our clients.
Our company culture attracts the best people in the industry.
Service Providers:
ISM Spa is proud to partner with Spa Space, the new go-to application for sophisticated, personalized wellness experiences, where and when clients need them most. Spa Space is recruiting therapists, estheticians, and nail techs for more than 20 luxury resort properties across the country. Find a location near you and apply today.
Front Desk Attendants & Spa Managers:
Apply here to become an official ISM Spa employee at one of many spas within our five-star client portfolio. As a member of our team, you'll gain access to comprehensive benefits, excellent training, energized and team-oriented colleagues, and an assortment of luxury spa opportunities. We look forward to meeting you.
Business Development: Christina Stratton & Ilana Alberico, Founding Partners
Phone: 470-481-2721
Founding Partners: Christina Stratton & Ilana Alberico
Business Development: Pam Bauer
Phone: 470-481-2721
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ISM’s Top 10 Spa Technology Trends
Trend #1: Software-as-a-service (SaaS): ISM’s new SaaS partner Spa Space delivers cost savings
and revenue optimization while increasing customer satisfaction.
Trend #2: Contactless Booking: Online and mobile booking allows guests control over their
experience from start to finish, in addition to the obvious safety of a touchless experience amid
the pandemic.
