Management Services

IM Global specializes in operating profitable spas that deliver five-star service quality. We understand that a successful spa is reliant upon the quality of people we put in place to operate the facility. This is why our management system includes extensive focus on talent management and acquisition. We have developed US Nationally certified training courses to provide ongoing continuing education and have an extensive Job Coach program to identify, train and develop our people.

Management Services

• Daily Operational Management
• Benchmarking and Trends
• Strategic Planning
• Financial Planning
• Administrative Support
• Five Star Quality Assurance Program
• Yearly Management Symposium
• Spa Service Provider Training (Nationally Accredited)
• Marketing, Social Media, Digital Media Marketing