Innovative Spa Management

Pre-Opening Services

Pre-Opening

When planned correctly, the pre-opening process creates a seamless transition into a grand opening. ISM Spa offers a Strategic Timeline, Inventory, Hiring, Training, Job descriptions, Standard Operating Procedures for Sanitation, Housekeeping, Guest Services, Treatments, Departmental, Managerial, Marketing and Advertising Campaign plans. The execution of the pre-opening procedures is critical for success and ISM Spa follows a structured approach.

Pre-Opening Services

  • Create Hierarchy, Job Descriptions, Job Duties for Manager, Staff, and Support Staff, Concierge
  • Develop staffing plan based on feasibility
  • Recruit, Hire, Train Staff
  • Develop Operations, Front Desk, Personnel and Managers Manual
  • Write Policies, Procedures, and Protocols
  • Develop Reporting, Inventory and Purchasing Strategies
  • Determine Staff Sales Targets and Incentives

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