As Spa Managers it’s not unusual to get bogged down in the nitty-gritty details of running a luxury spa, which is why it’s important we take a step back and reassess all of our responsibilities on a consistent basis – or “spring clean our spa management routine.”
Here are a few ways you can get your personal schedule, your therapists, and your spa reorganized and ready for the impending influx of travelers this summer.
Evaluate Your Staffing Needs
With the spring season upon us and the busy summer quickly approaching, it’s time to ensure you have enough staff to cover your bookings. Take a head count on how many people you have full time and those part time. Before hiring out, check with your current employees and see if any are willing to increase their hours. If not, it’s time to put out hiring ads for the different positions you are hiring for.
Storage & Stock
More than likely, your spa and salon has shelves of inventory. Take some time to inventory what you have and don’t have. Take a look at last year’s sales reports and see what were the best sellers so you can be sure to stock up on these products. It might even be time to update and move things around so it looks new to your repeat customers.
Clean Up Your Website
Take a moment to pull open your website and review the content on your homepage. If you have out-of-date information, such as services you no longer offer, or your hours have changed, make a list of all items that need to be changed, and deliver them to your web developer to make those changes.
Revitalizing The Spa Space
At least once a quarter, require every spa associate to go through all cabinets and drawers to update your spa products, reorganize the space and deep clean any fans or special equipment in each service room, and spruce up the break room.
Having an immaculate property is imperative for the health and wellness of spa guests, but reports also show it improves mood – 66% of Americans say a dirty home makes them feel stressed or anxious. As the saying goes, “tidy house, tidy mind.”
While we know it can be hard to delegate, it’s necessary to make sure you aren’t spreading yourself too thin. Also, it’s important to note that giving employees more responsibility often encourages a deeper sense of empowerment and motivation in the workplace, a win-win for everyone!